Flicky Stick Pole Vault Privacy Policy - Website & Mobile App
 

Effective Date: June 16th, 2026
Last Updated: June 16th, 2026
 

1. Introduction
 

Welcome to the Flicky Stick Pole Vault website and mobile app (“app”), operated by Flicky Stick Pole Vault (“club,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website and/or mobile app to purchase memberships, book coaching sessions, register for events, participate in training programs, and access related services.

 

By using the website and/or mobile app, you acknowledge that you have read and understood this Privacy Policy.

 

2. Information We Collect

2.1 Information You Provide
 

When you create an account, purchase a membership, book services, or otherwise interact with the website and/or mobile app, we may collect:

• Full name

• Email address

• Phone number

• Address

• Date of birth

• Gender (optional)

• Emergency contact information

• Profile photograph (optional)

• Membership details

• Athlete skill level and training preferences

• Communication preferences
   

2.2 Athlete and Training Information
 

To provide coaching and training services, we may collect:

• Training attendance records

• Coaching session bookings

• Event registrations

• Competition participation records

• Performance metrics and training progress

• Notes recorded by coaches regarding training activities

• Injury disclosures voluntarily provided by athletes
   

2.3 Payment Information
 

When you purchase memberships, coaching services, camps, clinics, or event registrations, payment information may be collected and processed by our third-party payment processors.
 

We may receive:

• Payment confirmation details

• Transaction identifiers

• Billing address

• Purchase history
   

We do not typically store complete payment card information on our systems.
 

2.4 Device and Technical Information
 

We may automatically collect:

• Device type

• Operating system

• Mobile device identifiers

• App version

• IP address

• Browser information (where applicable)

• Usage statistics

• Error logs and diagnostic information
   

2.5 Location Information
 

If enabled by you, the website and/or mobile app may access location information to:

• Help locate nearby training facilities

• Support event check-ins

• Improve service functionality
   

You may disable location permissions at any time through your device settings.

 

3. Information Related to Minors
 

Because pole vault training programs may involve athletes under 18 years of age, we may collect personal information relating to minors.

Where required by applicable law, a parent or legal guardian must provide consent before a minor’s personal information is collected, used, or disclosed.
 

For minors, we may collect:

• Athlete name

• Email address

• Phone number

• Address

• Date of birth

• Emergency contact information

• Parent or guardian contact information

• Membership and training records

• Event participation information

• Health or safety information voluntarily provided by a parent or guardian
   

Parents and guardians may request access to or correction of their child’s information by contacting us.

 

4. How We Use Your Information
 

We use personal information to:

• Create and manage user accounts

• Process memberships and renewals

• Schedule and manage coaching sessions

• Process facility reservations

• Manage event registrations

• Communicate booking confirmations and reminders

• Track attendance and participation

• Maintain athlete training records

• Process payments and refunds

• Respond to inquiries and support requests

• Improve our App and services

• Monitor performance and security

• Prevent fraud and unauthorized activity

• Comply with legal and regulatory obligations

 

5. Marketing Communications
 

With your consent where required, we may send:

• Club news and announcements

• Training program updates

• Event information

• Membership offers

• Promotional communications
   

You may unsubscribe from marketing communications at any time through the website and/or mobile app or by contacting us.
 

Service-related communications such as booking confirmations, safety notices, payment receipts, and membership updates may still be sent when necessary.

 

6. Sharing of Information
 

We may share personal information with:
 

Service Providers

Third parties that assist us with:

• Payment processing

• Cloud hosting

• Customer support

• Email and SMS communications

• Analytics services

• Scheduling and booking systems
   

Coaches and Club Staff

Authorized coaches, trainers, and administrators may access information necessary to:

• Deliver coaching services

• Manage training programs

• Track attendance

• Ensure participant safety
   

Legal and Safety Requirements

We may disclose information when required to:

• Comply with legal obligations

• Respond to lawful requests

• Protect the safety of athletes, staff, and visitors

• Investigate suspected fraud or misuse

• Enforce our terms and policies
   

Business Transfers

If the Club undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

 

7. Health and Safety Information
 

Participation in pole vaulting and athletic activities may involve elevated physical risks.
 

Any health, medical, injury, allergy, emergency contact, or safety-related information voluntarily provided through the App may be used solely for:

• Participant safety

• Emergency response

• Program administration

• Coaching and training support
   

We request that users only provide health information that is necessary for participation and safety.

 

8. Data Retention
 

We retain personal information for as long as reasonably necessary to:

• Maintain memberships

• Manage bookings and participation records

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements
   

When information is no longer required, we will securely delete or anonymize it where practicable.

 

9. Data Security
 

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from:

• Unauthorized access

• Disclosure

• Loss

• Misuse

• Alteration

• Destruction
   

Despite these measures, no method of data transmission or storage can guarantee absolute security.

 

10. Your Privacy Rights
 

Subject to applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information

• Restrict certain processing activities

• Object to certain uses of information

• Withdraw consent

• Request data portability

• Lodge a complaint with a relevant regulatory authority
   

Requests may be submitted using the contact information below.

 

11. Cookies and Similar Technologies
 

The website and/or app and related websites may use cookies, software development kits (SDKs), and similar technologies to:

• Maintain account sessions

• Remember preferences

• Analyze usage patterns

• Improve performance and functionality

• Support security measures
   

Users may manage certain permissions and preferences through device settings.

 

12. Third-Party Services
 

The website and/or mobile app may integrate with third-party providers that perform services on our behalf, including:

• Payment processors

• Cloud infrastructure providers

• Analytics providers

• Email and messaging services

• Event management platforms
   

These providers may process personal information in accordance with their own privacy practices and contractual obligations.

 

13. International Data Transfers
 

Personal information may be stored or processed in countries other than your country of residence.

Where required by law, appropriate safeguards will be implemented to protect personal information transferred internationally.

 

14. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time.

Any updates will be posted within the website and/or mobile app and reflected by the revised “Last Updated” date. Continued use of the website and/or app after updates become effective constitutes acceptance of the revised Privacy Policy.

 

15. Contact Information
 

If you have questions about this Privacy Policy or our privacy practices, please contact:
 

Flicky Stick Pole Vault
Privacy Officer: Abigail Arnold
Email: flickystickpv@gmail.com
Phone: (470) 512-8880
Address: 55 Zena Drive Cartersville, GA 30121

 

16. California Privacy Notice (If Applicable)
 

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to:

• Know what personal information is collected

• Request deletion of personal information

• Correct inaccurate personal information

• Limit certain uses of sensitive personal information

• Not be discriminated against for exercising privacy rights

To exercise these rights, contact us using the information provided above.

 

17. European Economic Area and United Kingdom Notice (If Applicable)
 

If you are located in the European Economic Area or the United Kingdom, we process personal information on the basis of:

• Contract performance

• Legal obligations

• Legitimate interests

• Consent where required
   

You may also have rights to object to processing, request restriction of processing, and lodge complaints with your local supervisory authority.